The Eight Disciplines of Problem Solving (8D) is a problem-solving methodology designed to find the root cause of a problem, devise a short-term fix, and implement a long-term solution to prevent recurring problems.
Product contents that shall be in detail:
- Definition or Meaning
- Basics for 8D methodology
- Applications of the 8D methodology
- Features of the 8D methodology
- Comparisons of 8D methodology and other types of root cause analysis
- Corrective and preventive actions in 8D methodology
- 8D overview
- Reasons for the 8D methodology
- 8D road map timeline and problem solving
- 8D-Steps in details
- Application example of 8D methodology
- Interplay of 8-D steps
- Tools in 8D methodology, e.g., 5Why analysis, Ishikawa-fishbone analysis, or cause-and-effect charts, Audit checklists, Histogram, bar chart, error log sheet,
- Tools in 8D methodology, e.g., inspection chart, FMEA, correlation chart (scatter plot or diagram), cost-benefit analysis
- Tools in 8D methodology, e.g. Paired Comparisons for Decision Making, Paired Comparisons for Cause Findings, Pareto chart,
- Tools in 8D methodology e.g Poka-Yoke, Process Flow Chart, Process Control Sheet, Test Plan/Control Plan, Qualification Matrix
- Tools in 8D methodology, e.g., process charts,
- The Representations of 8D methodology
- 8-D problem solving sheet and additional documentation in 8D methodology
Your needs and the insights you will gain:
- Solve the product or process problems in an efficient way.
- Capitalize on experienced issues so they do not repeat or re-occured
- Improve the problem-solving process in the company.
- Reduce customer claims report and improve quality performance indicators at the customer rating
- Satisfy the requirements of customers and auditors on the process of the problem-solving process.
- Know the main problem-solving tools needed to use for problem-solving in the automotive industry.
- Improve the claim process handlings with your company’s sub-suppliers.
- Continuously improve the processes in your plant, etc.
Target group:
- Customer and internal quality engineer in your plant,
- Auditors and line quality inspectors in the company
- Outgoing and incoming quality inspectors of the product
- Technology, Logistics, and Warehouse Quality, Incoming components inspections (SQA), etc.
- Line leaders, Production leaders, Engineers-process and product, Operators
- Quality managers, Supervisors etc
Let’s get in touch!